Terms of Use & Privacy Policy

Terms of Use:

Welcome to Whispering Pine Equine Alliance's Jonesboro, ME website. By accessing and using this website, you agree to the following terms and conditions:

1. General Use: This website is intended to provide information about our organization and its programs, and to allow users to interact with our services. You may use this website for personal and non-commercial purposes only. You may not use this website for any illegal or unauthorized purpose.

2. Protected Health Information (PHI): We take the privacy and security of your PHI very seriously. Any PHI you provide through this website is protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We will only use your PHI as necessary to provide our services to you, and we will not disclose your PHI to any third party except as required by law.

3. Gramm-Leach-Bliley Act (GLBA): We also take the privacy and security of your financial information seriously. Any financial information you provide through this website is protected in accordance with the Gramm-Leach-Bliley Act (GLBA). We will only use your financial information as necessary to provide our services to you, and we will not disclose your financial information to any third party except as required by law.

4. Copyright: All content on this website, including text, graphics, logos, images, and software, is the property of Whispering Pine Equine Alliance and is protected by United States and international copyright laws. You may not use or reproduce any content on this website without the express written permission of Whispering Pine Equine Alliance.

5. Privacy: We take the privacy of our website users seriously. Please review our Privacy Policy for more information on how we collect, use, and protect your personal and financial information.

6. Disclaimer: The information on this website is provided for general informational purposes only and is not intended to be medical or financial advice. You should not rely on this information as a substitute for professional medical or financial advice. Whispering Pine Equine Alliance does not guarantee the accuracy or completeness of any information on this website, and we are not responsible for any errors or omissions in the information. You use this website at your own risk.

Privacy Policy:

1. Information We Collect: We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, personal profile, and financial information, when you use our website to make a donation, register for an event, or request information. We may also collect information about your health and medical history when you participate in our equine-assisted psychotherapy or hippotherapy programs.

2. How: When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, financial information, medical information, and email address. Your personal information will be used for the specific reasons stated above only.

3. Use of Information: We use your personal and health information to provide our services to you, to communicate with you about our programs and events, to process your donations, and to send you marketing communications. We may also use your personal and health information for research and statistical purposes.

4. Why: We collect such Non-personal and Personal Information for the following purposes:

   • To provide and operate the Services;

   • To provide our Users with ongoing customer assistance and technical support;

   • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

   • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

   • To comply with any applicable laws and regulations.

5. Storage: WPEA is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
   All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. Disclosure of Information: We do not sell, rent, or trade your personal or health information to any third party. We may disclose your information to our service providers, such as payment processors or email marketing providers, as necessary to provide our services to you. We may also disclose your information as required by law, such as to comply with a court order or subpoena.

7. Security: We take the security of your personal and health information seriously and take reasonable steps to protect it from unauthorized access or disclosure. We use secure servers and encryption to protect your information.

8. Cookies: We may use cookies to collect information about your use of our website and to improve your user experience. You may choose to disable cookies in your web browser, but this may affect your ability to use some features of our website.

9. Children's Privacy: We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete the information as soon as possible. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information without your consent, please contact us using the information provided on our website so that we can take appropriate action.

10. Access and Correction: You have the right to access and correct your personal information held by us. If you would like to access or correct your information, please contact us using the information provided on our website.

11. Changes to this Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes to this Policy by posting a notice on our website or by sending you an email. Your continued use of our website after any changes to this Policy indicates your acceptance of the changes.

12. Contact Us: If you have any questions or concerns about this Privacy Policy or our practices, please contact us using the information provided on our website.